Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, contact us for support, or otherwise communicate with us. This includes:

• Name, email address, and phone number
• Driver's license and identification documents
• Payment information (processed securely by our payment partners)
• Rideshare platform approval documentation
• Communications you send us

2. How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle reservations
• Communicate with you about your rental
• Verify your identity and eligibility to rent
• Process payments and prevent fraud
• Send you service updates and promotional information (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, insurance providers)
• Law enforcement or government agencies when required by law
• Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• File a complaint with relevant data protection authorities

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Rental records are typically retained for 7 years in accordance with California business regulations.

8. Children's Privacy

Our services are not directed to individuals under the age of 21 (the minimum age to rent a vehicle in California). We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.